Consumer groups welcome the announcement by the Australian Banking Association that bank customers applying for payment deferrals as a result of the COVID-19 pandemic will not have a missed payment or hardship flag appear on their credit file. Importantly, this approach will apply across the board to all consumer debt, including mortgages,…
As businesses shut down to stop the spread of Covid 19, and more and more people lose their jobs, financial counsellors want Australians to know that we’re here to help. Financial counsellors are qualified professionals who provide information, advice and advocacy to people in financial difficulty. Their services are free,…
Is your small business suffering? Free financial counselling is available. We are here to help. Just call us. Financial Counselling Australia is excited to announce the launch of Australia’s first financial counselling service for small business. The Small Business Bushfire Financial Counselling Support Line (1800 413 828) and website (www.smallbusinessbushfire.org.au)…
Widespread disruption caused by COVID-19 is being felt across Australia. It won’t be long before we have thousands of people trying to survive on a reduced income, worried about whether they can pay their rent or their mortgage, while keeping the lights on and food on the table. More than 30 community…
Collectively, our services assist thousands of Australians subjected to poor bank and insurer behaviour every year. However we are only ever able to serve a fraction of the demand. Free and independent legal assistance for people experiencing financial hardship, stress and other difficulties has been crucial to expose and subsequently…
MEDIA RELEASE MONDAY 2 MARCH Banking Royal Commission reforms: “Pivotal moment in implementing Hayne’s vision” Consumer advocates comment on draft legislation that responds to over a quarter of Banking Royal Commission…
Financial Counselling Australia welcomes NAB’s announcement that it has become the first Australian bank to allow customers to block gambling transactions through their banking app. “We congratulate NAB on this move, which makes it much easier for their customers to control their gambling. Gambling has a lot of stigma and…
Financial Counselling Australia welcomes today’s announcement from the Federal Government of $10 million to expand financial counselling services as part of an extra $50 million bushfire assistance package. Financial counselling is a vital response to natural disasters in the immediate and longer term. The sooner people get support, the quicker…
Financial Counselling Australia welcomes the federal government’s announcement of $15 million to provide 60 new rural financial counselling jobs. The $15 million is part of a $100 million grant program to rebuild the nation’s farms, which have been devastated by the months’ long bushfires. The new rural financial counsellors will…