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Find a financial counsellor - 1800 007 007

If you are experiencing financial difficulty, you can speak to a free, independent financial counsellor in your state or territory by:

  • Visiting the National Debt Helpline website
  • Calling the National Debt Helpline on 1800 007 007 (Monday to Friday, 9.30am–4.30pm)
  • Find a financial counselling agency in your area using this map

Financial Counselling Australia

Financial Counselling Australia (FCA) is the national voice of the financial counselling profession in Australia.

6/179 Queen Street
Melbourne VIC 3000

General enquiries

To speak to a free financial counsellor, call the National Debt Helpline

Phone: 1800 007 007

Financial Counselling Australia (financial counsellors are not available on this number)

Phone: 03 8554 6979
Email: [email protected]

Media enquiries

Phone: 03 8554 6978
Email: [email protected]

State and Territory associations

There are seven professional financial counselling associations in Australia. See FCA members for contact information for each association.

Make a complaint

If you want to make a complaint about a financial counsellor see the Making a Complaint about a Financial Counsellor brochure for more information.

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