Find a financial counsellor - 1800 007 007
If you are experiencing financial difficulty, you can speak to a free, independent financial counsellor in your state or territory by:
- Visiting the National Debt Helpline website
- Calling the National Debt Helpline on 1800 007 007 (Monday to Friday, 9.30am–4.30pm)
- Find a financial counselling agency in your area using this map
Financial Counselling Australia
Financial Counselling Australia (FCA) is the national voice of the financial counselling profession in Australia.
6/179 Queen Street
Melbourne VIC 3000
General enquiries
To speak to a free financial counsellor, call the National Debt Helpline
Phone: 1800 007 007
Financial Counselling Australia (financial counsellors are not available on this number)
Phone: 03 8554 6979
Email: [email protected]
Media enquiries
Phone: 03 8554 6978
Email: [email protected]
State and Territory associations
There are seven professional financial counselling associations in Australia. See FCA members for contact information for each association.
Make a complaint
If you want to make a complaint about a financial counsellor see the Making a Complaint about a Financial Counsellor brochure for more information.