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An Australia
with fewer people
in financial hardship

An Australia
with fewer people
in financial hardship

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

FCA is the national voice for the financial counselling profession in Australia. It is a not-for-profit organisation that:

  • Provides resources and support for financial counsellors;
  • Advocates for a fairer marketplace;
  • Works to raise the profile of financial counsellors;
  • Advocates to increase access to financial counselling; and
  • Works to improve hardship processes for people in financial difficulty.

Financial counsellors welcome today’s announcement of court proceedings concerning unconscionable conduct by Telstra against Indigenous customers

Financial counsellors around Australia welcome today’s announcement by the ACCC that Telstra and the ACCC will be asking the Federal Court to impose a penalty of…

Financial counsellors welcome Government’s commitment to a more secure and coordinated future for the sector

Financial Counselling Australia has welcomed the Federal Government’s response to last year’s review of the coordination and funding for financial counselling services across Australia. The…

122 organisations join together to oppose Government’s plan to axe safe lending laws

Axing safe lending laws will be bad for people, bad for the economy and directly contradict the first recommendation of the banking royal commission, say…

Juggling bills and debts?

for free
financial
counselling

The website has step-by-step guides explaining how to fix common debt problems

ndh-screen

Call the Helpline to speak to a financial counsellor

Help for Small Businesses

To find a financial counselling agency in your area

FCA on Twitter

Listen to @fionaguthrie of @FCAupdate explain why we're campaigning to #SaveSafeLending. Repealing responsible lending risks a #DebtDisaster
https://www.abc.net.au/radionational/programs/breakfast/campaign-against-responsible-lending-changes/12913854

Lynda Edwards, our Coordinator of Financial Capability Community of Practice, spoke on @theprojecttv about court proceedings concerning unconscionable conduct by Telstra against Indigenous customers.

Watch from the 28min mark.

https://10play.com.au/theproject/episodes/2020/the-project-26-nov-2020/tpv201126unqbo

Our CEO @fionaguthrie spoke to @GeoffHutchison about why we need to save safe lending laws.

Under the government's proposed changes, consumers will have fewer rights and financial counsellors see a looming #DebtDisaster. Listen from 44 min. @abcperth

https://www.abc.net.au/radio/perth/programs/drive/drive/12893792

The FCA conference attracts a wide variety of high-profile and respected speakers, including Australian leaders, consumer advocates, politicians, regulators and industry representatives. We’re not afraid to try new things and have a reputation for a fast-moving and creative conference.

Financial Counselling at work

74% avoid legal action
69% are more positive about the future
66% resolve their financial difficulties
63% improve their mental wellbeing
53% avoid bankruptcy
45% improve their physical health
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