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An Australia
with fewer people
in financial hardship

An Australia
with fewer people
in financial hardship

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

FCA is the national voice for the financial counselling profession in Australia. It is a not-for-profit organisation that:

  • Provides resources and support for financial counsellors;
  • Advocates for a fairer marketplace;
  • Works to raise the profile of financial counsellors;
  • Advocates to increase access to financial counselling; and
  • Works to improve hardship processes for people in financial difficulty.

New report shows buy now pay later debt is causing significant financial stress

A new survey of financial counsellors about the impact of buy now pay later (BNPL) on their clients is a wake up call to the…

Consumer advocates welcome recommendation for stricter controls of credit funded gambling online

  Financial Counselling Australia (FCA), Financial Rights Legal Centre and the Consumer Action Law Centre welcome the Parliamentary Joint Committee on Corporations and Financial Services’ recommendation…

Financial counsellors welcome new banking Financial Difficulty Guideline

Financial Counselling Australia welcomes today’s release by the banking industry of a new Financial Difficulty Guideline. The guideline represents the continuing evolution from the banks…

Juggling bills and debts?

for free

The website has step-by-step guides explaining how to fix common debt problems


Call the Helpline to speak to a financial counsellor

Help for Small Businesses

To find a financial counselling agency in your area

The NDH also offers a live chat function for small businesses around Australia and individuals in the ACT, NSW, Tasmania and WA. Just click on the chat bubble at the bottom right of the page to get started.

FCA on Twitter

Buy-now-pay-later apps are everywhere, but experts are warning us to think twice this festive season before choosing to pay in four instalments.

In its annual survey, Financial Counselling Australia found a sharp increase in people with bad buy now pay later debt seeking help from financial counsellors in the past 12 months - 84%, up from 31% just a year ago. #BNPL @FCAupdate

The FCA conference attracts a wide variety of high-profile and respected speakers, including Australian leaders, consumer advocates, politicians, regulators and industry representatives. We’re not afraid to try new things and have a reputation for a fast-moving and creative conference.

Financial Counselling at work

74% avoid legal action
69% are more positive about the future
66% resolve their financial difficulties
63% improve their mental wellbeing
53% avoid bankruptcy
45% improve their physical health
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