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An Australia
with fewer people
in financial hardship

An Australia
with fewer people
in financial hardship

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

FCA is the national voice for the financial counselling profession in Australia. It is a not-for-profit organisation that:

  • Provides resources and support for financial counsellors;
  • Advocates for a fairer marketplace;
  • Works to raise the profile of financial counsellors;
  • Advocates to increase access to financial counselling; and
  • Works to improve hardship processes for people in financial difficulty.

Consumer groups welcome Government commitment to regulate buy now pay later

Making Buy Now Pay Later Safer

Community coalition calls for urgent action on BNPL and wage advance products as the cost-of-living soars

More than 100 organisations have signed an open letter calling on the next Parliament to urgently make buy now pay later (BNPL) and wage advance…

Juggling bills and debts?

for free

The website has step-by-step guides explaining how to fix common debt problems


Call the Helpline to speak to a financial counsellor

Help for Small Businesses

To find a financial counselling agency in your area

The NDH also offers a live chat function for small businesses around Australia and individuals in the ACT, NSW, Tasmania and WA. Just click on the chat bubble at the bottom right of the page to get started.

FCA on Twitter

"If banks had greater liability for scam losses, would things change? I think they would," says Consumer Action's @gerardbrody @choiceaustralia @FCAupdate

Vennessa Poelina of Broome in WA, explains what happened to her family, and why the Federal Government should foot the bill for the Youpla/ACBF funeral Insurance ripoff of First Nations families.

The FCA conference attracts a wide variety of high-profile and respected speakers, including Australian leaders, consumer advocates, politicians, regulators and industry representatives. We’re not afraid to try new things and have a reputation for a fast-moving and creative conference.

Financial Counselling at work

74% avoid legal action
69% are more positive about the future
66% resolve their financial difficulties
63% improve their mental wellbeing
53% avoid bankruptcy
45% improve their physical health


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