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An Australia
with fewer people
in financial hardship

An Australia
with fewer people
in financial hardship

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

FCA is the national voice for the financial counselling profession in Australia. It is a not-for-profit organisation that:

  • Provides resources and support for financial counsellors;
  • Advocates for a fairer marketplace;
  • Works to raise the profile of financial counsellors;
  • Advocates to increase access to financial counselling; and
  • Works to improve hardship processes for people in financial difficulty.

Big increase in calls to free debt helplines from people in financial hardship

Australians struggling with debt and cost-of-living pressures are turning to free and independent debt helplines in their thousands. Calls and chats to the National Debt…

Consumer groups welcome step towards treating Buy Now, Pay Later as credit

Consumer groups respond to draft Buy Now, Pay Later legislation (BNPL)  Quotes attributable to Karen Cox, CEO of Financial Rights Legal Centre “Today is a…

FCA calls for in-program gambling ads to be pulled from Survivor Australia

Financial Counselling Australia (FCA) has made two formal complaints about the practise of integrated gambling advertisements in a popular family TV series. The gambling ads…

Juggling bills and debts?

for free

The website has step-by-step guides explaining how to fix common debt problems


Call the Helpline to speak to a financial counsellor

Help for Small Businesses

To find a financial counselling agency in your area

The NDH also offers a live chat function for small businesses around Australia and individuals in the ACT, NSW, Tasmania and WA. Just click on the chat bubble at the bottom right of the page to get started.

The FCA conference attracts a wide variety of high-profile and respected speakers, including Australian leaders, consumer advocates, politicians, regulators and industry representatives. We’re not afraid to try new things and have a reputation for a fast-moving and creative conference.

Financial Counselling at work

74% avoid legal action
69% are more positive about the future
66% resolve their financial difficulties
63% improve their mental wellbeing
53% avoid bankruptcy
45% improve their physical health
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