skip to Main Content

An Australia
with fewer people
in financial hardship

An Australia
with fewer people
in financial hardship

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

FCA is the national voice for the financial counselling profession in Australia. It is a not-for-profit organisation that:

  • Provides resources and support for financial counsellors;
  • Advocates for a fairer marketplace;
  • Works to raise the profile of financial counsellors;
  • Advocates to increase access to financial counselling; and
  • Works to improve hardship processes for people in financial difficulty.

The National Debt Helpline urges Victorians to seek support

        The National Debt Helpline (NDH) is urging people in Victoria experiencing financial stress due to the lockdown to seek free and…

Financial counselling for Victorian small business during lockdown

Small businesses affected by current lockdown measures in Victoria can access free help from small business financial counsellors. Specialist small business financial counsellors help people…

Financial counsellors welcome Westpac ‘savings buffer’ initiative

Financial counsellors from across Australia have today welcomed a new Westpac policy, which will see hardship customers offered the option of building a savings buffer.…

Juggling bills and debts?

for free

The website has step-by-step guides explaining how to fix common debt problems


Call the Helpline to speak to a financial counsellor

Help for Small Businesses

To find a financial counselling agency in your area

The NDH also offers a live chat function for small businesses around Australia and individuals in the ACT, NSW, Tasmania and WA. Just click on the chat bubble at the bottom right of the page to get started.

FCA on Twitter

As partners of @beyondblue, we want to raise awareness of an important issue this #MensHealthWeek. On average, 9 people in Australia die every day by suicide. 7 are men. Many men are wired to keep their feelings to themselves.

For more info and advice:

I spoke to one woman who has had to skip meals to make her Buy Now Pay Later payments and another who took out a payday loan to meet repayments - Is buy now, pay later a modern debt trap? @choiceaustralia

The FCA conference attracts a wide variety of high-profile and respected speakers, including Australian leaders, consumer advocates, politicians, regulators and industry representatives. We’re not afraid to try new things and have a reputation for a fast-moving and creative conference.

Financial Counselling at work

74% avoid legal action
69% are more positive about the future
66% resolve their financial difficulties
63% improve their mental wellbeing
53% avoid bankruptcy
45% improve their physical health
×Close search