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An Australia
with fewer people
in financial hardship

An Australia
with fewer people
in financial hardship

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

FCA is the national voice for the financial counselling profession in Australia. It is a not-for-profit organisation that:

  • Provides resources and support for financial counsellors;
  • Advocates for a fairer marketplace;
  • Works to raise the profile of financial counsellors;
  • Advocates to increase access to financial counselling; and
  • Works to improve hardship processes for people in financial difficulty.

Buy now pay later sector must be regulated by Government NOT itself

  Consumer groups have united to call for Federal Government regulation of buy now pay later (BNPL) services to protect consumers and put all credit…

Financial counsellors label increase to JobSeeker nowhere near enough

Financial counsellors are disappointed with today’s decision by the Federal Government to only increase JobSeeker by $50 a fortnight. “This is well below what is…

“The job is not yet done”: Banking Royal Commission implementation

  Consumer groups respond to the two year anniversary of the Hayne Banking Royal Commission Final Report’s public release “People expect tough action to be…

Juggling bills and debts?

for free

The website has step-by-step guides explaining how to fix common debt problems


Call the Helpline to speak to a financial counsellor

Help for Small Businesses

To find a financial counselling agency in your area

FCA on Twitter

Today, a self-regulatory code of conduct was released for #BNPL providers.

This code is not a substitute for adequate regulation under credit laws. BNPL is credit and should be regulated like other credit products. @consumer_action

More info at: .

Do you work for a gambling support service? Are you interested in participating in an interview to discuss Intimate Partner Violence (IPV) among gambling support clients? Contact Carol O’Dwyer ([email protected]).

We're disappointed with the government's decision to only increase JobSeeker by $50 a fortnight.

“We support a permanent and reasonable increase to JobSeeker, Youth Allowance and other income support payments,” said our CEO, Fiona Guthrie.

Info at: .

The FCA conference attracts a wide variety of high-profile and respected speakers, including Australian leaders, consumer advocates, politicians, regulators and industry representatives. We’re not afraid to try new things and have a reputation for a fast-moving and creative conference.

Financial Counselling at work

74% avoid legal action
69% are more positive about the future
66% resolve their financial difficulties
63% improve their mental wellbeing
53% avoid bankruptcy
45% improve their physical health
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