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An Australia
with fewer people
in financial hardship

An Australia
with fewer people
in financial hardship

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

FCA is the national voice for the financial counselling profession in Australia. It is a not-for-profit organisation that:

  • Provides resources and support for financial counsellors;
  • Advocates for a fairer marketplace;
  • Works to raise the profile of financial counsellors;
  • Advocates to increase access to financial counselling; and
  • Works to improve hardship processes for people in financial difficulty.

Time to finally end the harm done by Cigno loans

Consumer groups and financial counsellors are urging the Australian Securities and Investments Commission (ASIC) to act now to put an end to the use of…

Australian consumer groups warn UK Government against industry “self-regulation” of Buy Now Pay Later

Media Release Wednesday, 19 January 2022 Australian consumer groups warn UK Government against industry “self-regulation” of Buy Now Pay Later Financial Counselling Australia and the…

Financial Counselling Australia welcomes continued funding for small business financial counselling

  Financial Counselling Australia (FCA) welcomes the Federal Government’s announcement of continued funding for the Small Business Debt Helpline until the end of 2022. The…

Juggling bills and debts?

for free
financial
counselling

The website has step-by-step guides explaining how to fix common debt problems

ndh-screen

Call the Helpline to speak to a financial counsellor

Help for Small Businesses

To find a financial counselling agency in your area

The NDH also offers a live chat function for small businesses around Australia and individuals in the ACT, NSW, Tasmania and WA. Just click on the chat bubble at the bottom right of the page to get started.

FCA on Twitter

Financial counsellors urge UK Treasury to ‘learn from the problems in Australia’ as lawmakers consider buy now, pay later reforms @gerardbrody @FCAupdate https://www.businessinsider.com.au/bnpl-uk-treasury-consultation-financial-counselling

Our casework experience in Australia shows that #BNPL debts are causing or exacerbating financial hardship in substantially the same manner as detailed in the UK Woolard Review. Read our submission. @FCAupdate @FinancialTimes
https://consumeraction.org.au/our-submission-on-buy-now-pay-later-to-the-ul-woolard-review/

As the UK's @hmtreasury considers new regulatory safeguards for buy now pay later products, we've cautioned them to steer clear of industry "self-regulation", which is woefully protecting consumers here in Australia @consumer_action @responsiblecred https://www.theguardian.com/global/2022/jan/19/learn-lessons-from-australia-consumer-groups-warn-uk-against-buy-now-pay-later-self-regulation

The FCA conference attracts a wide variety of high-profile and respected speakers, including Australian leaders, consumer advocates, politicians, regulators and industry representatives. We’re not afraid to try new things and have a reputation for a fast-moving and creative conference.

Financial Counselling at work

74% avoid legal action
69% are more positive about the future
66% resolve their financial difficulties
63% improve their mental wellbeing
53% avoid bankruptcy
45% improve their physical health
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