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An Australia
with fewer people
in financial hardship

An Australia
with fewer people
in financial hardship

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

FCA is the national voice for the financial counselling profession in Australia. It is a not-for-profit organisation that:

  • Provides resources and support for financial counsellors;
  • Advocates for a fairer marketplace;
  • Works to raise the profile of financial counsellors;
  • Advocates to increase access to financial counselling; and
  • Works to improve hardship processes for people in financial difficulty.

Major National Debt Helpline campaign: act early if you’re experiencing financial stress

The National Debt Helpline has launched a campaign encouraging people in financial stress to contact a free and confidential financial counsellor. The launch of the…

Report shows telcos must improve responses to customers facing financial hardship

A new report by Financial Counselling Australia clearly shows that the telecommunications industry must improve its response to customers who are experiencing financial hardship. The…

Free financial counselling for flood victims

Financial Counselling Australia (FCA) is reminding individuals and small business owners who have been affected by the floods in NSW and Queensland that they have…

Juggling bills and debts?

for free

The website has step-by-step guides explaining how to fix common debt problems


Call the Helpline to speak to a financial counsellor

Help for Small Businesses

To find a financial counselling agency in your area

FCA on Twitter

If it looks too good to be true, that's because it is!
More Australians are falling victim to investment scams @acccgovau @asicmedia @AFCA_org_au @Scamwatch_gov

The @acccgovau has previously flagged the need for a "Digital Platforms Ombudsman" to regulate companies like Airtasker, Uber and Gumtree. " have (your complaint) investigated that's not the courts," says @gerardbrody, CEO Consumer Action. @FCAupdate

Many of us find it hard to ask for support. It can be difficult to find the right words, and can be just as hard to find the right person to talk to. But having the support of others can help you cope with whatever it is you’re experiencing.

The FCA conference attracts a wide variety of high-profile and respected speakers, including Australian leaders, consumer advocates, politicians, regulators and industry representatives. We’re not afraid to try new things and have a reputation for a fast-moving and creative conference.

Financial Counselling at work

74% avoid legal action
69% are more positive about the future
66% resolve their financial difficulties
63% improve their mental wellbeing
53% avoid bankruptcy
45% improve their physical health
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