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An Australia
with fewer people
in financial hardship

An Australia
with fewer people
in financial hardship

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

FCA is the national voice for the financial counselling profession in Australia. It is a not-for-profit organisation that:

  • Provides resources and support for financial counsellors;
  • Advocates for a fairer marketplace;
  • Works to raise the profile of financial counsellors;
  • Advocates to increase access to financial counselling; and
  • Works to improve hardship processes for people in financial difficulty.

FCA responds to ASIC proposal to use its new product intervention powers to rein in unregulated payday lending – it can’t happen soon enough

Financial Counselling Australia notes the release today of an ASIC consultation paper about whether it should use its new product intervention powers to rein in…

Telecommunications Consumer Protection Code Inadequately Protects Consumers: Consumer Groups

The revised Telecommunications Consumer Protection (TCP) Code fails to adequately protect telco consumers, according to consumer groups.   Despite consultation with the telco industry and…

Statement from FCA re High Court decision in Kobelt

While Financial Counselling Australia respects the recent decision by the High Court in ASIC v Kobelt we want to place on record our disappointment. We…

Juggling bills and debts?
Get back on track with


The website has step-by-step guides explaining how to fix common debt problems


Call the Helpline to speak to a financial counsellor

To find a financial counselling agency in your area

FCA on Twitter

Discussing the benefits for customers in the new #BankingCode at Parliament House this morning.

With @COSBOA's Peter Strong, @FCAupdate's Fiona Guthrie and @CommBank's Matt Comyn.

Financial counsellors at FCA’s national conference show their support for the campaign to raise Newstart. @FCAupdate #auspoI

Vulnerable Australians continue to be exploited by #paydayloans and high-cost appliance contracts. Hear @FCAupdate's @fionaguthrie discuss the damaging effects of the #paydaylending lobby at

FCA Conference May 2019

20 – 23 May, Pullman Melbourne Albert Park

The FCA conference attracts a wide variety of high-profile and respected speakers, including Australian leaders, consumer advocates, politicians, regulators and industry representatives. We’re not afraid to try new things and have a reputation for a fast-moving and creative conference.

Financial Counselling at work

74% avoid legal action
69% are more positive about the future
66% resolve their financial difficulties
63% improve their mental wellbeing
53% avoid bankruptcy
45% improve their physical health
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