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An Australia
with fewer people
in financial hardship

An Australia
with fewer people
in financial hardship

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

FCA is the national voice for the financial counselling profession in Australia. It is a not-for-profit organisation that:

  • Provides resources and support for financial counsellors;
  • Advocates for a fairer marketplace;
  • Works to raise the profile of financial counsellors;
  • Advocates to increase access to financial counselling; and
  • Works to improve hardship processes for people in financial difficulty.

Small Business Debt Helpline (SBDH) 2025 data release fact sheet

Case numbers For the 12 months ended 31 December 2025, the SBDH has provided 6,205 cases of assistance through phone and chat services. This is…

Demand for Small Business Debt Helpline surges as thousands of business owners seek financial support

Demand for the Small Business Debt Helpline (SBDH) continues to rise sharply, highlighting the growing financial and personal strain facing small business owners across Australia.…

Financial counsellors urge those doing it tough to reach out for help

Financial counsellors expect today’s interest rate rise, coupled with high living costs, to create even more distress for many of their clients struggling financially. “People…

Juggling bills and debts?

for free
financial
counselling

The website has step-by-step guides explaining how to fix common debt problems

ndh-screen

Call the Helpline to speak to a financial counsellor

Help for Small Businesses

To find a financial counselling agency in your area

The NDH also offers a live chat function for individuals and small businesses around Australia. Just click on the chat bubble at the bottom right of the page to get started.

The FCA conference attracts a wide variety of high-profile and respected speakers, including Australian leaders, consumer advocates, politicians, regulators and industry representatives. We’re not afraid to try new things and have a reputation for a fast-moving and creative conference.

Financial Counselling at work

74% avoid legal action
69% are more positive about the future
66% resolve their financial difficulties
63% improve their mental wellbeing
53% avoid bankruptcy
45% improve their physical health
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