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An Australia
with fewer people
in financial hardship

An Australia
with fewer people
in financial hardship

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

FCA is the national voice for the financial counselling profession in Australia. It is a not-for-profit organisation that:

  • Provides resources and support for financial counsellors;
  • Advocates for a fairer marketplace;
  • Works to raise the profile of financial counsellors;
  • Advocates to increase access to financial counselling; and
  • Works to improve hardship processes for people in financial difficulty.

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Consumer protections for high-cost and harmful payday loans and consumer leases finally pass Parliament 

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New data from Youpla/ACBF liquidators, SV Partners, has revealed a 300 per cent increase in the number of policy cancellations during the period when Youpla…

Juggling bills and debts?

for free
financial
counselling

The website has step-by-step guides explaining how to fix common debt problems

ndh-screen

Call the Helpline to speak to a financial counsellor

Help for Small Businesses

To find a financial counselling agency in your area

The NDH also offers a live chat function for small businesses around Australia and individuals in the ACT, NSW, Tasmania and WA. Just click on the chat bubble at the bottom right of the page to get started.

FCA on Twitter

NEWS: Key reforms to curb predatory payday lending and dodgy consumers leases passes Parliament. #auspol @StephenJonesMP @DavidPocock @consumer_action #stopthedebttrap https://www.financialcounsellingaustralia.org.au/consumer-protections-payday-loans-consumer-leases/

NEWS: 'People are anxious, they're worried, they stress they've been paying into this product for decades, and now, if they pass away, their families are going to be left with a huge debt." #Youpla #SaveSorryBusiness @consumer_action @Fin_Rights_CLC https://www.abc.net.au/news/2022-12-01/asic-acbf-youpla-regulator-fines-centrepay-canberra/101682294

Mark Holden, Dunghutti man and Aboriginal solicitor at @DebtMob talks about meeting with Federal MPs about the consequences of the ACBF/Youpla collapse for First Nations people #SaveSorryBusiness #auspol @icansocial @FCAupdate @consumer_action @Fin_Rights_CLC

The FCA conference attracts a wide variety of high-profile and respected speakers, including Australian leaders, consumer advocates, politicians, regulators and industry representatives. We’re not afraid to try new things and have a reputation for a fast-moving and creative conference.

Financial Counselling at work

74% avoid legal action
69% are more positive about the future
66% resolve their financial difficulties
63% improve their mental wellbeing
53% avoid bankruptcy
45% improve their physical health

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