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An Australia
with fewer people
in financial hardship

An Australia
with fewer people
in financial hardship

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

FCA is the national voice for the financial counselling profession in Australia. It is a not-for-profit organisation that:

  • Provides resources and support for financial counsellors;
  • Advocates for a fairer marketplace;
  • Works to raise the profile of financial counsellors;
  • Advocates to increase access to financial counselling; and
  • Works to improve hardship processes for people in financial difficulty.

FCA welcomes Federal Court’s Cigno decision

Financial Counselling Australia welcomes today’s court decision which dismissed the appeal by short-term lender Cigno and its associated company Gold-Silver Standard Finance against its banning.…

No impact on credit files during COVID-19 pandemic a welcome announcement by banks, say consumer advocacy groups

Consumer groups welcome the announcement by the Australian Banking Association that bank customers applying for payment deferrals as a result of the COVID-19 pandemic will…

If you’re worried about bills and debts, please ring us

As businesses shut down to stop the spread of Covid 19, and more and more people lose their jobs, financial counsellors want Australians to know…

Juggling bills and debts?
Get back on track with


The website has step-by-step guides explaining how to fix common debt problems


Call the Helpline to speak to a financial counsellor

To find a financial counselling agency in your area

FCA on Twitter

Action needs to be taken to keep households connected to essential services like electricity, gas & internet. Trying to disconnect 1,000 customers from electricity during a health crisis is beyond the pale. #keepconnected

Calls for a ban on payday lenders, as they use coronavirus to market their products @FCAupdate @natdebthelpline via @abcnews

The FCA conference attracts a wide variety of high-profile and respected speakers, including Australian leaders, consumer advocates, politicians, regulators and industry representatives. We’re not afraid to try new things and have a reputation for a fast-moving and creative conference.

Financial Counselling at work

74% avoid legal action
69% are more positive about the future
66% resolve their financial difficulties
63% improve their mental wellbeing
53% avoid bankruptcy
45% improve their physical health
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