New TIO report shows telcos still need to do more to help customers in financial hardship
A new report from the independent body handling complaints about telcos, the Telecommunications Industry Ombudsman (TIO), adds yet more weight…
Thousands turn to free financial counselling during latest lockdowns
Thousands of individuals and small business owners have sought help from the National Debt Helpline (NDH) and Small Business Debt…
Financial counsellors welcome bank and gambling industry commitments to ban the use of credit cards for gambling. Government now needs to act.
Financial counsellors are delighted that common sense has prevailed, with the gambling industry announcing they will support a ban on…
Call for Afterpay Rebel Wilson advertisement to be discontinued
Financial Counselling Australia (FCA) is calling for a buy now pay later video advertisement which features actor Rebel Wilson to be pulled.…
Don’t suffer alone – there is FREE financial counselling available
Don’t suffer alone. That’s the key message from the National Debt Helpline (NDH) and Small Business Debt Helpline (SBDH) to…
Financial counselling peak bodies endorse Uluru Statement
The peak bodies in the financial counselling sector are proud to announce their support for the Uluru Statement from the…
Consumer groups applaud Federal Court ruling to uphold ASIC intervention in short-term credit market
Today’s Full Federal Court decision to dismiss an application by Cigno Pty Ltd (Cigno), seeking to quash the Australian Securities and Investments Commission’s (ASIC) product intervention order to reign in short-term…
Court decision on Cigno lending model ‘extremely disappointing’
Today’s Federal Court decision that the lending model promoted by Cigno Pty Ltd did not breach the National Consumer Credit Protection Act (National Credit Act)…
Free financial counselling for flood and storm victims in Victoria
The National Debt Helpline (NDH) and Small Business Debt Helpline (SBDH) are reminding individuals and small business owners affected by…
The National Debt Helpline urges Victorians to seek support
The National Debt Helpline (NDH) is urging people in Victoria experiencing financial stress due to the…