Court decision on Cigno lending model ‘extremely disappointing’
Today’s Federal Court decision that the lending model promoted by Cigno Pty Ltd did not breach the National Consumer Credit Protection Act (National Credit Act)…
Free financial counselling for flood and storm victims in Victoria
The National Debt Helpline (NDH) and Small Business Debt Helpline (SBDH) are reminding individuals and small business owners affected by…
The National Debt Helpline urges Victorians to seek support
The National Debt Helpline (NDH) is urging people in Victoria experiencing financial stress due to the…
Financial counselling for Victorian small business during lockdown
Small businesses affected by current lockdown measures in Victoria can access free help from small business financial counsellors. Specialist small…
Financial counsellors welcome Westpac ‘savings buffer’ initiative
Financial counsellors from across Australia have today welcomed a new Westpac policy, which will see hardship customers offered the option…
FCA responds to TIO report – How many more wake up calls does the industry need?
What will it take before the telecommunications industry accepts that there are systemic problems with the way they sell and…
Massive court penalty of $50 million against Telstra sends a very clear message
Today’s $50 million fine against Telstra for unconscionable conduct sends a clear message to the industry that mis-selling will not…
More than 650 people registered for Financial Counselling Australia’s conference in Darwin
More than 650 people have registered for Financial Counselling Australia’s (FCA) annual conference, Monday May 17 – Friday May 21.…
Major National Debt Helpline campaign: act early if you’re experiencing financial stress
The National Debt Helpline has launched a campaign encouraging people in financial stress to contact a free and confidential financial…
Report shows telcos must improve responses to customers facing financial hardship
A new report by Financial Counselling Australia clearly shows that the telecommunications industry must improve its response to customers who…