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Top five consumer-driven New Year’s resolutions

                    Like so many of us, Australia’s financial counsellors are happy to see the back of 2020 and are ready to welcome a new year. We’re also determined to start 2021 with consumer-driven New Year’s resolutions. These are our top five…

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Financial counsellors welcome today’s announcement of court proceedings concerning unconscionable conduct by Telstra against Indigenous customers

Financial counsellors around Australia welcome today’s announcement by the ACCC that Telstra and the ACCC will be asking the Federal Court to impose a penalty of $50 million on the telco. The penalty relates to unconscionable conduct in its’ dealings with 108 Indigenous customers. Telstra has admitted it breached consumer law…

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Financial counsellors welcome Government’s commitment to a more secure and coordinated future for the sector

Financial Counselling Australia has welcomed the Federal Government’s response to last year’s review of the coordination and funding for financial counselling services across Australia. The review, called the Countervailing Power: Review of the coordination and funding for financial counselling services across Australia, made a series of recommendations to ensure the…

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122 organisations join together to oppose Government’s plan to axe safe lending laws

Axing safe lending laws will be bad for people, bad for the economy and directly contradict the first recommendation of the banking royal commission, say leading voices across Australia Speaking with one voice, Australia’s leading consumer advocacy organisations, charities, community, legal and family violence organisations, unions and financial counsellors have…

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Australia’s financial counsellors warn the Federal Government about a looming debt disaster if safe lending laws are ditched

Financial counsellors from across the country are warning of a looming debt disaster if the Federal Government proceeds with plans to axe safe lending laws. Financial Counselling Australia and the state and territory financial counselling associations have made a joint submission to The Treasury about proposed changes to the National…

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One step forward, two steps back: Banking Royal Commission reforms welcomed but deep concerns remain

Consumer groups* have strongly welcomed the introduction of a Bill today in Parliament to prevent hard-sell tactics for insurance and other financial products. The Bill introduces some of the 76 long-awaited reforms to strengthen Australian’s consumers rights recommended by the Banking Royal Commission. “These reforms target hard-sell tactics for insurance after heart-wrenching stories were uncovered by the Banking Royal Commission,” said Gerard Brody, CEO of…

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Financial counsellors call for JobSeeker increase this Anti-Poverty Week

Financial Counselling Australia has joined Anti-Poverty Week, Sunday 11 – Saturday 17 October 2020, to highlight the devastating impacts of poverty in Australia and the importance of implementing lasting solutions.  Financial counsellors believe the most effective way to alleviate poverty is for the JobSeeker payment to be increased. “JobSeeker needs…

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Financial counsellors welcome funding announcements

Financial Counselling Australia has welcomed two key announcements made last night as part of the Federal Budget. The first measure will secure the ongoing pay of financial counsellors employed by a number of financial counselling agencies and other community organisations. The Government will provide $132.6 million over three years to…

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