10th June 2016 - Financial Counselling Australia welcomes today’s Federal Court judgment that will see betting giant Bet365 pay a $2.75 million fine for engaging in misleading and deceptive conduct. In September 2015, the Federal Court found that Bet365’s offer of “$200 FREE BETS FOR NEW CUSTOMERS” was misleading and…
3rd May 2016 - Financial counsellors welcome with relief the May budget announcement that $7.1 million in funding for 50 problem gambling positions will be continued. On behalf of the State and Territory financial counselling associations and financial counselling agencies around Australia, we thank the Government for their continued support for…
28th April 2016 - Financial Counselling Australia welcomes today’s announcement by the Federal Government to rein in online sports betting, putting consumer protection at the heart of its response. We commend the government for its plan to introduce a national consumer protection framework within 12 months covering: A national self-exclusion…
A report released today by FCA, “Problem Gambling Financial Counselling: Survey and Case Studies” shows the devastating impact of problem gambling on individuals and families. The report also highlights the important role of financial counselling in helping people get back on track financially and emotionally. Gambling is ruining people’s lives – people…
20th April 2016 - Today’s announcement of a user-pays funding model for ASIC – effectively a levy on the banking industry – is good news for ASIC, but a missed opportunity for financial counselling. The user-pays model should also be extended to include funding for free financial counselling. Financial counsellors…
Experts Roundtable, February 2016 Around forty representatives from consumer advocacy organisations, industry associations, ombudsman schemes, government agencies and regulators met in Melbourne on 18 February 2016 to discuss the social and industry impacts of businesses that provide quasi-financial service “solutions” to consumers with debt problems or who have concerns about…
Townsville, Australia January 25, 2016 – The Queensland financial counselling sector is calling on a strategic response from the Queensland State Government in supporting people through resource sector job losses. A financial storm of Yasi proportions has once again headed straight towards Townsville with 1,500 jobs expected to vanish in…
24th December 2015 - Usually FCA keeps our correspondence private, but we think it is in the public interest to release this recent important exchange with Santa. 1st December 2015 Dear Santa We would like more funding for financial counselling. Love FCA PS We’ve been really, really good this year. ********…
23rd December 2015 - Access to financial counselling and financial capability services in areas where government welfare recipients are subject to income management, will drastically reduce from 1 January 2016. The areas affected are the Northern Territory, Shepparton (Vic), Bankstown (NSW), Playford, APY Lands and Ceduna (SA), Logan (Qld), outback…
Financial Counselling Australia has today released its submission to the Barry O’Farrell review of the Interactive Gambling Act. The submission sets out “12 Things that Need to Change” (attached) if Australian consumers are to be adequately protected from the harm associated with gambling. “The current consumer protection regime is manifestly…