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When The Great Australian Dream Becomes a Nightmare

Townsville, Australia January 25, 2016 – The Queensland financial counselling sector is calling on a strategic response from the Queensland State Government in supporting people through resource sector job losses.   A financial storm of Yasi proportions has once again headed straight towards Townsville with 1,500 jobs expected to vanish in…

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FCA Releases Correspondence with Santa

24th December 2015 - Usually FCA keeps our correspondence private, but we think it is in the public interest to release this recent important exchange with Santa. 1st December 2015 Dear Santa  We would like more funding for financial counselling. Love FCA PS We’ve been really, really good this year. ********…

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FCA releases submission to O’Farrell review of the Interactive Gambling Act – consumer protection needs to improve dramatically

Financial Counselling Australia has today released its submission to the Barry O’Farrell review of the Interactive Gambling Act. The submission sets out “12 Things that Need to Change” (attached) if Australian consumers are to be adequately protected from the harm associated with gambling. “The current consumer protection regime is manifestly…

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ASIC report highlights exorbitant costs of rent-to-buy household goods

The poorest and most vulnerable Australians are paying grossly inflated prices for household goods via “rent-to-buy” or “consumer lease” deals, as shown by a new report from the Australian Securities and Investments Commission (ASIC) released today. The report found that people receiving Centrelink payments are being charged much higher prices than the…

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Ban Gambling With Credit Says FCA Report Into Online Sports Betting

Access to credit provided by online sports betting companies, as well as inadequate mechanisms for limiting losses, is fuelling a dangerous increase in online sports betting and problem gambling according to a report released today by Financial Counselling Australia. Launched by Senator Nick Xenophon, (read his media release here) the report, ‘Duds,…

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WA Government Urged to Reverse Decision to Close Financial Counselling Services in the Perth Metropolitan Area

8th June 2015 - The national peak body for financial counsellors, Financial Counselling Australia, urges the WA Government to reverse funding cuts that will see the closure of ALL state-funded financial counselling services in the Perth metropolitan area. This sudden and shocking decision was notified to financial counselling agencies, funded  through…

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Rank the Banks Survey Shows Improvements Across the Board

1st April 2015 - The latest survey of financial counsellors assessing how well banks are dealing with customers in financial hardship, Rank the Banks, has seen improvements across-the-board. The improvements were evident for the big four banks, the smaller banks and GE. “We are really encouraged by the survey results,”…

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