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When The Great Australian Dream Becomes a Nightmare

Townsville, Australia January 25, 2016 – The Queensland financial counselling sector is calling on a strategic response from the Queensland State Government in supporting people through resource sector job losses.  

A financial storm of Yasi proportions has once again headed straight towards Townsville with 1,500 jobs expected to vanish in 2016. The well publicised sacking of 237 nickel refinery and Townsville Port workers is seen by many as just the beginning, with Clive Palmer’s QNI going into voluntary administration earlier this month. In the aftermath of Cyclone Yasi, the State Government mobilised financial counselling services to assist people with the devastating financial impacts.

ICAN Financial Counsellor, Ray Kent believes that from a financial counselling perspective both disasters need to be treated with equal measure. “We have a window of about 3-6 months before the real financial problems will arise,” he said. “The banks will offer financial hardship provisions for a while and some may pick up a bit of work here and there.  But for others, it will eventually hit home that their incomes are no longer sufficient for the debt they have accumulated.”

Mr. Kent’s beliefs are rooted in the experience of delivering ICAN’s Townsville financial counselling service. “Over the past year we’ve seen a growth in clients that have had well paid employment to find themselves out of work with a mountain of debt,” he said. “An option that normally could assist in this instance is the sale of a vehicle or property, but Townsville’s market is so depressed that they will probably sell at a loss.”

These comments are supported in a 2015 report, The Carnival is Over published by Propell National Valuers that states Queensland has the highest number of homes (45,000) compared to other States that have dropped their property value, with sales activity also dropping by half. Gladstone, Emerald, Moranbah and Blackwater were named as some of the most affected towns in Australia from the mining downturn, noting that the report was released before the sacking of the 237 QNI and Townsville Port workers.

ICAN CEO Aaron Davis said, “The State Government needs to go beyond compiling service information and passing it on to those affected. A comprehensive plan is required, something more in line with the efforts shown after Yasi. Knowing the complexity of financial issues that come out of a disaster like Yasi, it’s really important that we have the most experienced and well trained financial counsellors providing assistance.”

Financial Counselling Association of Queensland (FCAQ) President Jon O’Mally, said, “Queensland is the only State in Australia that does not receive State funding for the delivery of financial counselling services. At present Queensland has only (34) full-time Commonwealth funded positions compared to NSW (170) and VIC (150) State and Commonwealth funded positions. Yet it could be argued that Queensland has the greatest need with the highest per capita rate of bankruptcies in Australia, continued downturn in the resource sector and 85% of the State under drought declaration.”

When the great Australian dream becomes a nightmare, a financial counsellor should be your first port of call. As Mr. Kent stated, “Financial counselling is all about supporting Queenslanders through the devastating impacts that financial stress can have on their health and relationships.”
To find a financial counsellor in your area call 1800 007 007 or go to .

Organisation & Service Information:

Financial Counsellors’ Association of Queensland (FCAQ) – the Financial Counsellors’ Association of Queensland is the peak professional body representing the membership of Financial Counsellors throughout inner city, suburban and regional Queensland.  FCAQ is a not for profit organisation whose members provide a free fee and accessible financial counselling/paralegal service to low income and disadvantaged consumers. Web:

ICAN – the Indigenous Consumer Assistance Network Ltd provides financial counselling, literacy and resilience services from Townsville to the Torres Strait Islands for all Australians. ICAN was contracted by the Queensland State Government as a specialist financial counselling organisation to assist people with the financial issues caused by cyclone Yasi.  Web:

Financial Counselling – Financial counsellors provide information, support and advocacy to assist people in financial difficulty and reduce financial stress. Working in community organisations, their services are free, independent and confidential. Financial counsellors have an extensive knowledge of a range of areas of law and policy, including consumer credit law, debt enforcement practices, the bankruptcy regime, industry hardship policies and government concession frameworks.

Contact Information:
Jon O’Mally, President FCAQ, 0429 061 269
Aaron Davis, CEO – ICAN, 0409 423 103

Email [email protected]
Email: [email protected]

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