We Need to Talk About Newstart

Financial Counselling Australia (FCA) surveyed financial counsellors across Australia to gauge their views and experiences about the link between financial hardship and mental health, and to assess whether the coronavirus pandemic is having an impact on the mental health of those in financial hardship. Read the findings in this report.

Financial counsellors in Australia rank the financial hardship policies of the big four banks and the smaller banks and look briefly at debt collection companies and how financial hardship practices compare across industries.