Financial Counselling Australia notes that Australia’s independent financial dispute resolution body, the Australian Financial Complaints Authority, has today banned MCR Partners from accessing its services for a period of time. FCA strongly welcomes this move from AFCA. MCR Partners says it helps individuals and small business in financial hardship. This…
Financial Counselling Australia (FCA) welcomes Tuesday’s announcement of an extra $3.5 million from the Federal Government to help people affected by the devastating bushfires. The money will be used to fund financial counselling work in 22 not-for-profit organisations located in those communities most affected by the bushfires – NSW, Victoria,…
The 2020 Jan Pentland Scholarship winners were announced at a virtual “zoom” dinner this evening attended by hundreds of people across Australia and New Zealand. This year 21 people were awarded the highly sought-after scholarship, which helps people who are studying or intend to undertake study in financial counselling. “Financial counselling…
Financial Counselling Australia welcomes today’s court decision which dismissed the appeal by short-term lender Cigno and its associated company Gold-Silver Standard Finance against its banning. ASIC had used its new product intervention powers to ban Cigno and Gold Silver Standard because of the significant consumer detriment its products cause -…
Consumer groups welcome the announcement by the Australian Banking Association that bank customers applying for payment deferrals as a result of the COVID-19 pandemic will not have a missed payment or hardship flag appear on their credit file. Importantly, this approach will apply across the board to all consumer debt, including mortgages,…
As businesses shut down to stop the spread of Covid 19, and more and more people lose their jobs, financial counsellors want Australians to know that we’re here to help. Financial counsellors are qualified professionals who provide information, advice and advocacy to people in financial difficulty. Their services are free,…
Is your small business suffering? Free financial counselling is available. We are here to help. Just call us. Financial Counselling Australia is excited to announce the launch of Australia’s first financial counselling service for small business. The Small Business Bushfire Financial Counselling Support Line (1800 413 828) and website (www.smallbusinessbushfire.org.au)…
Widespread disruption caused by COVID-19 is being felt across Australia. It won’t be long before we have thousands of people trying to survive on a reduced income, worried about whether they can pay their rent or their mortgage, while keeping the lights on and food on the table. More than 30 community…
Collectively, our services assist thousands of Australians subjected to poor bank and insurer behaviour every year. However we are only ever able to serve a fraction of the demand. Free and independent legal assistance for people experiencing financial hardship, stress and other difficulties has been crucial to expose and subsequently…
MEDIA RELEASE MONDAY 2 MARCH Banking Royal Commission reforms: “Pivotal moment in implementing Hayne’s vision” Consumer advocates comment on draft legislation that responds to over a quarter of Banking Royal Commission…