Financial Counselling Australia (FCA) has welcomed the Federal Government announcement of the next round of grants for Financial Wellbeing and Capability programs. Applications are now open for the following grant programs: Emergency Relief Food Relief (and Material Aid) Commonwealth Financial Counselling and Financial Capability Financial Counselling for Gambling Financial Wellbeing…
Financial Counselling Australia (FCA) has welcomed the release of a Parliamentary report into Insurer’s responses to the 2022 Major Floods. “The good news is, if these recommendations are adopted and enforced, consumers will be treated better and more likely to receive fairer outcomes from their insurers after weather disasters,” said…
Mandatory code of practice, subsidies for food transportation and increased income support needed. A coalition of consumer and indigenous groups is calling on the National Indigenous Australians Agency (NIAA) to better protect vulnerable residents in remote areas. The organisations have welcomed the proposed National Strategy for Food Security in Remote…
Financial Counselling Australia welcomes the sanctioning of Westpac for breaching the Banking Code of Practice when it closed its branch in Tennant Creek. The branch was suddenly shut in September 2022 leaving some customers with no access to money. “It was a complete mess and done with no consultation. Some…
Financial Counselling Australia (FCA) has welcomed Federal Government budget measures which will mean the sector is better equipped to help people in financial hardship. While FCA is still to receive the detailed breakdown, the Government has announced several measures directly impacting the sector including: $4.7 million over three years from…
More Australians will now have access to support from financial counsellors with the launch of the Financial Counselling Industry Fund (FCIF). The FCIF is the result of a collaboration between the financial counselling sector and a number of industries and companies - Australian Banking Association member banks, Australian Energy Council,…
Australians struggling with debt and cost-of-living pressures are turning to free and independent debt helplines in their thousands. Calls and chats to the National Debt Helpline (NDH) and the Small Business Debt Helpline (SBDH) have soared over the past 12 months. Both services are coordinated by Financial Counselling Australia. “In…
Consumer groups respond to draft Buy Now, Pay Later legislation (BNPL) Quotes attributable to Karen Cox, CEO of Financial Rights Legal Centre “Today is a positive day for Australian consumers with the Government proposing draft legislation to treat Buy Now, Pay Later as what it really is - credit. Removing…
Financial Counselling Australia (FCA) has made two formal complaints about the practise of integrated gambling advertisements in a popular family TV series. The gambling ads came from The Lott (owned by The Lottery Corporation) and promoted a product called ‘Set for Life’. They were aired during Survivor Australia on Network…
Bankwest branch closures may cause more harm. Financial counsellors and financial capability workers are concerned the closure of all Bankwest branches across Western Australia will cause financial harm to First Nations people and other vulnerable customers. Bankwest announced the closures yesterday as part of its transition to digital banking.…