Find a financial counsellor - 1800 007 007
If you are experiencing financial difficulty, you can speak to a free, independent financial counsellor in your state or territory by:
- Visiting the National Debt Helpline website
- Calling the National Debt Helpline on 1800 007 007 (Monday to Friday, 9.30am–4.30pm)
- Find a financial counselling agency in your area using this map
Financial Counselling Australia
Financial Counselling Australia (FCA) is the national voice of the financial counselling profession in Australia.
PO Box 13055
Law Courts
VIC 8010
General enquiries
To speak to a free financial counsellor, call the National Debt Helpline
Phone: 1800 007 007
Financial Counselling Australia (financial counsellors are not available on this number)
Phone: 0385546979
Email: [email protected]
Media enquiries
Phone: 03 8554 6978
Email: [email protected]
State and Territory associations
There are seven professional financial counselling associations in Australia. See FCA members for contact information for each association.
Make a complaint
If you want to make a complaint about a financial counsellor see the Making a Complaint about a Financial Counsellor brochure for more information.