An Australia
with fewer people
in financial hardship
Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.
FCA is the national voice for the financial counselling profession in Australia. It is a not-for-profit organisation that:
- Provides resources and support for financial counsellors;
- Advocates for a fairer marketplace;
- Works to raise the profile of financial counsellors;
- Advocates to increase access to financial counselling; and
- Works to improve hardship processes for people in financial difficulty.
Demand for support via the National Debt Helpline hits a six-year high
More than 168,000 people reached out for support via the National Debt Helpline (NDH) during the 2024-25 financial year, making it the free service’s biggest…
FCA Board announces resignation of co-CEO, Peter Gartlan
The Board of Financial Counselling Australia (FCA) has announced co-CEO, Peter Gartlan, is stepping down effective from 30th September 2025. Peter has worked at FCA since…
Consumer advocates welcome banks’ commitment to refund $93 million, but gaps in support remain
Consumer advocates have welcomed a commitment from Australian banks to refund more than $93 million to low-income customers after charging excessive fees, but significant gaps…
Juggling bills and debts?
for free
financial
counselling
The website has step-by-step guides explaining how to fix common debt problems
Call the Helpline to speak to a financial counsellor
Help for Small Businesses
To find a financial counselling agency in your area
The NDH also offers a live chat function for individuals and small businesses around Australia. Just click on the chat bubble at the bottom right of the page to get started.
The FCA conference attracts a wide variety of high-profile and respected speakers, including Australian leaders, consumer advocates, politicians, regulators and industry representatives. We’re not afraid to try new things and have a reputation for a fast-moving and creative conference.
Financial Counselling at work