For clients who are not fluent in English, this could be a simple way of communicating key information about NDH. These NDH flyers are in Arabic, Cantonese, Greek, Hindi, Italian, Korean, Mandarin, Punjabi, Spanish and Tagalog.
The Code of Ethical Practice expresses the values and responsibilities that are an important
aspect of the financial counselling profession. It is intended to assist financial counsellors
to act ethically in the performance of their professional practice and to protect the rights
and responsibilities of clients, other financial counsellors, colleagues, workplaces and
the community. The Code provides frameworks to guide financial counsellors in areas
of common ethical dilemmas, within which professional judgement must be applied to
determine the best practice in each situation.
It has two sections – a Code of Ethics and a Code of Practice.
Q The Code of Ethics sets out the ethical values which guide financial counselling.
Q The Code of Practice provides guidance about appropriate behaviour in a number of
ethical situations commonly experienced by financial counsellors.