What Happens

Financial counsellors assist people with a wide range of financial problems. They work with their clients to help them get out of the cycle of debt and take control of their finances.

A financial counsellor will:

  • help you get a clear picture of your overall financial situation
  • explain what options you have in relation to your debts and the advantages and disadvantages of them
  • may advocate or negotiate with creditors, government agencies and others
  • will listen and provide support.

A financial counsellors is on your side and no one else's.

Financial counsellors have strong links with other service providers and may also provide referrals to other agencies who can assist, such as community legal services, housing bodies and so on.