Become a Financial Counsellor

Overview of the Qualification
The entry-level qualification to become a financial counsellor is the nationally-accredited Diploma of Financial Counselling (CHC51115). This consists of 17 units covering a variety of subjects including specialist financial counselling knowledge, skills in counselling, mental health, advocacy and community development. You can find more detail about the units offered in the diploma here.
To make sure that you are well equipped for your role, the qualification also includes a mandatory 220 hours of work placement. Placement is a structured approach to learning, where you will be “placed” in a financial counselling agency so that you can get some hands on experience by observing how financial counsellors operate.

How long does it take?
It usually takes people between 12 and 24 months to complete the Diploma of Financial Counselling.

How do I apply?
You will need to enrol with a Registered Training Organisation (RTO).  The table below has a list of the RTOs providing the Diploma and links to further information about them. Please contact each institution directly for more information. 

Training Provider Contact Details Website

Australian Institute of Professional Counsellers 

Sandra Poletto 
Phone: (07) 3112 2000
Fax: (07) 3257 7195

Australian Institute of Social Relations 

Iain Henderson
Phone: (08) 8245 8100
Fax: (08) 8346 7333
Email: or
ICAN Learn  Bernadette Pasco 
Phone: 0488 299 133
RMIT Jo Wallwork 
Phone: (03) 9925 3983
TAFE NSW Western Institute Sharna Dean
Phone: (02) 6391 5644

Christine Heusler
Phone: (08) 8391 7391
Salvation Army 
Eva Burrows College Vocational Training  
Contact: Kat Georgiadis
Phone: (02) 9502 5008


See also

Fact Sheet 2 - Do I Need a Licence to be a Financial Counsellor