Financial counsellors can be found in your state or territory. more information
 
MONEYSMART, a website from ASIC, offers calculators and tips to help you make better financial decisions.
Visit the web site.
 
The Jan Pentland Foundation focuses on financial counselling, the field to which Jan contributed so much in pursuit of the great passion of her life - the promotion of social justice for the disadvantaged. more information

 financial counselling assistance or referral

find a counsellor

what happens?

tips for managing money

become a counsellor

To talk to a financial counsellor by phone (or for referral) ring 1800 007 007 from anywhere in Australia. The list has more details for services in each state or territory

You can find a financial counselling service using the map below. Either type in your postcode or click on your area.

You can talk to a phone financial counsellor from anywhere in Australia by ringing 1800 007 007 (minimum opening hours are 9.30 am – 4.30 pm Monday to Friday). This number will automatically switch through to the service in the State or Territory closest to you.

state listings

Victoria

Consumer Action Law Centre: 03 9629 6300
Legal advice for the public:  03 9629 6300 / 1300 881 020,
Legal advice for consumer caseworkers:  03 9602 3326

Website: http://www.consumeraction.org.au

MoneyHelp: 1800 149 689
Not-for-profit Victorian Government service providing free, confidential financial counselling for Victorians experiencing job loss or reduced working hours.

Website:http://www.moneyhelp.org.au


New South Wales

Credit and Debt Hotline: 1800 808 488
Website: http://www.cclcnsw.org.au

Financial Counsellors' Association of New South Wales:1300 914 408
Website: http://www.fcan.com.au


ACT

Care Financial Counselling Service: 02 6257 1788

Website: http://www.carefcs.org

Salvation Army Moneycare: 02-6247 3635
Website:http://www.salvos.org.au/need-help/financial-troubles/

Lifeline gambling and financial counselling: 02 6247 0655


South Australia

Uniting Care Wesley Adelaide 08 8202 5180

referral to a financial counsellor

Northern Community Legal Service: 08 8281 6911

South Australian Financial Counsellors Association:
Website:http://www.safca.info/

Relationships Australia (SA)
www.rasa.org.au


Western Australia

Financial Counselling Hotline: 1800 007 007

Consumer Credit Legal Service: 08 9221 7066

Financial Counsellors Association of Western Australia: 08 9325 1617
Website: http://www.financialcounsellors.org


Tasmania

Anglicare Financial Counselling Service: 1800 243 232

Website: www.anglicare-tas.org.au

Consumer Credit Advocate, Hobart Community Legal Service: 1800 232 500

Relationships Australia Tasmania: 1300 364 277
Assistance for people affected by gambling


Queensland

Financial Counsellors Association of Queensland:  07 3321 3192
Website: http://www.fcqn.asn.au/Lists
referral to a financial counsellor

Financial First Aid: 1300 370 255
phone financial counselling service


Northern Territory

Financial Counselling Hotline: 1800 007 007

Somerville Community Services
Darwin 08 8920 4100
Katherine 08 8972 5100
Palmerston Financial Counselling Centre 08 89316200
Website:http://www.somerville.org.au/

Anglicare NT Financial Counselling
Darwin Financial Counselling Service Tel: 08 8985 0000
Katherine Financial Counselling Service Tel: 08 8972 1571
East Arnhem Financial Counselling Service Tel: 08 8987 3022
Top End Financial Counselling Service Tel: 08 8985 0000
Alice Springs Financial Counselling Service Tel: 08 8951 8000

Tangentyere Council Financial Counselling Service
Telephone 08 8951 4257

Website:http://www.tangentyere.org.au/

 

 meeting

To get a free copy of your credit report from Veda Advantage within 2 weeks, write to them at:

Postal address:
Veda Advantage
PO Box 966
North Sydney NSW 2059
Australia

You will need to include in the letter your full name, date of birth, driver's licence number, current address and previous address if you've moved in the last 5 years. If you are willing to pay to get the report within 24 hours, ring them on:

Tel: +61 2 9464 6000 or 1300 762 207

or go to their website .

To get a free copy of your credit report from Dun and Bradstreet within 2 weeks, go to www.dnb.com.au and click on the hyperlink ‘Order my consumer report' or call Dun and Bradstreet on 132 333.

A letter template to get a copy of your credit file report .