National Voice for Financial Counselling

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

People from all walks of life can find themselves with money problems. Financial counsellors are non-judgmental, qualified professionals who provide information, support and advocacy to people in financial difficulty. Working in community organisations, their services are free, independent and confidential.

"Without fees. Without bias. Without judging. We're on your side"



Financial Counselling Australia is a member of the Consumers’ Federation of Australia.

Struggling to pay the mortgage or rent or juggling debts? . . .


Go to our consumer website: 

The site has an online assessment tool, over 50 Fact Sheets and letters you can use to write to creditors.


find a financial counsellor in your state or territory  . . .

A directory of telephone contacts and face-to-face services.

?learn more

Struggling to pay the mortgage or rent or juggling debts? . . .

Ring 1800 007 007.

You can talk to a phone financial counsellor from anywhere in Australia by ringing 1800 007 007 (minimum opening hours are 9.30 am – 4.30 pm Monday to Friday). This number will automatically switch through to the service in the State or Territory closest to you.


Kat Lane from the Financial Rights Legal Centre and Steve Snelgrove from the Lismore and District Financial Counselling Service. Kat and Steve are launching the Bankruptcy Toolkit.

media releases

Queensland Political Parties Urged to Fund Financial Counselling

12th January 2015 - The Financial Counsellors Association of Queensland has today called on all political parties to commit to funding a dedicated financial counselling program in Queensland.


Funding for Financial Counselling Australia Uncertain

23rd December 2014 -  A number of financial counsellors and other stakeholders have contacted FCA asking us about our funding position.  We think it is important that we respond to those con


Financial Counsellors Welcome Consumer Guide on Debt Collection

16th December 2014 - Financial Counselling Australia has welcomed ‘Dealing with debt collectors: Your rights and responsibilities', released by the Australian Securities and Investments Comm


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