National Voice for Financial Counselling

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

People from all walks of life can find themselves with money problems. Financial counsellors are non-judgmental, qualified professionals who provide information, support and advocacy to people in financial difficulty. Working in community organisations, their services are free, independent and confidential.

"Without fees. Without bias. Without judging. We're on your side"



Financial Counselling Australia is a member of the Consumers’ Federation of Australia.

Struggling to pay the mortgage or rent or juggling debts? . . .


Go to our consumer website: 

The site has an online assessment tool, over 50 Fact Sheets and letters you can use to write to creditors.


find a financial counsellor in your state or territory  . . .

A directory of telephone contacts and face-to-face services.

?learn more

Struggling to pay the mortgage or rent or juggling debts? . . .

Ring 1800 007 007.

You can talk to a phone financial counsellor from anywhere in Australia by ringing 1800 007 007 (minimum opening hours are 9.30 am – 4.30 pm Monday to Friday). This number will automatically switch through to the service in the State or Territory closest to you.



media releases

Consumer Advocates and Financial Counsellors applaud Federal Parliament’s move to scrap $120 bankruptcy fee

24th June 2014 - Consumer advocates and financial counsellors have applauded Federal Parliament’s move to stop the Australian Financial Security Authority charging individuals $120 to declare


FCA Releases "Too Poor to Go Bankrupt"

22nd June 2014 -  Financial Counselling Australia has today released “Too Poor to Go Bankrupt:  The Impact of the New Fee for Lodging a Debtor’s Petition”. The report de


14% of Australians won’t understand this press release, 22% will struggle with the numbers in it

4th June 2014 -  Last week the Productivity Commission released a hugely important report documenting the literacy and numeracy of adult Australians. The report has received hardly any media a


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