National Voice for Financial Counselling

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

People from all walks of life can find themselves with money problems. Financial counsellors are non-judgmental, qualified professionals who provide information, support and advocacy to people in financial difficulty. Working in community organisations, their services are free, independent and confidential.

"Without fees. Without bias. Without judging. We're on your side"



Financial Counselling Australia is a member of the Consumers’ Federation of Australia.

Struggling to pay the mortgage or rent or juggling debts? . . .


Go to our consumer website: 

The site has an online assessment tool, over 50 Fact Sheets and letters you can use to write to creditors.


find a financial counsellor in your state or territory  . . .

A directory of telephone contacts and face-to-face services.

?learn more


Struggling to pay the mortgage or rent or juggling debts? . . .

Ring 1800 007 007.

You can talk to a phone financial counsellor from anywhere in Australia by ringing 1800 007 007 (minimum opening hours are 9.30 am – 4.30 pm Monday to Friday). This number will automatically switch through to the service in the State or Territory closest to you.

media releases

ASIC report highlights exorbitant costs of rent-to-buy household goods

The poorest and most vulnerable Australians are paying grossly inflated prices for household goods via “rent-to-buy” or “consumer lease” deals, as shown by a new report from


Legislative Review of Gambling Must Also Address 'Legal' Online Gambling in Australia

Financial Counselling Australia welcomes the Government’s announcement of its inquiry into the Interactive Gambling Act legislation, but as the terms of reference stand, by focusing on offshore


Online Sports Betting Review Needs to have Wide Terms of Reference

 2nd September 2015 - Financial Counselling Australia welcomes the Government’s announcement today of a review of online betting legislation. If the review is to be meaningful, it need


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