National Voice for Financial Counselling

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

People from all walks of life can find themselves with money problems. Financial counsellors are non-judgmental, qualified professionals who provide information, support and advocacy to people in financial difficulty. Working in community organisations, their services are free, independent and confidential.

"Without fees. Without bias. Without judging. We're on your side"



Financial Counselling Australia is a member of the Consumers’ Federation of Australia.

Struggling to pay the mortgage or rent or juggling debts? . . .


Go to our consumer website: 

The site has an online assessment tool, over 50 Fact Sheets and letters you can use to write to creditors.


find a financial counsellor in your state or territory  . . .

A directory of telephone contacts and face-to-face services.

?learn more

Struggling to pay the mortgage or rent or juggling debts? . . .

Ring 1800 007 007.

You can talk to a phone financial counsellor from anywhere in Australia by ringing 1800 007 007 (minimum opening hours are 9.30 am – 4.30 pm Monday to Friday). This number will automatically switch through to the service in the State or Territory closest to you.


Kat Lane from the Financial Rights Legal Centre and Steve Snelgrove from the Lismore and District Financial Counselling Service. Kat and Steve are launching the Bankruptcy Toolkit.

media releases

Financial Counsellors Welcome Consumer Guide on Debt Collection

16th December 2014 - Financial Counselling Australia has welcomed ‘Dealing with debt collectors: Your rights and responsibilities', released by the Australian Securities and Investments Comm


Community Agencies Welcome AGL Commitment

15 December 2014 - Community organisations today have welcomed AGL Energy Limited’s (AGL) $6m commitment to provide greater support for vulnerable energy customers.  Brotherhood of St L


Congratulations to Financial Counselling Winners in MoneySmart Week Awards

9th September 2014 - Financial Counselling Australia congratulates the financial counsellors who received awards as part of MoneySmart Week. The Salvation Army’s MoneyCare financial counselli


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