National Voice for Financial Counselling

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

People from all walks of life can find themselves with money problems. Financial counsellors are non-judgmental, qualified professionals who provide information, support and advocacy to people in financial difficulty. Working in community organisations, their services are free, independent and confidential.

"Without fees. Without bias. Without judging. We're on your side"



Financial Counselling Australia is a member of the Consumers’ Federation of Australia.

Struggling to pay the mortgage or rent or juggling debts? . . .


Go to our consumer website: 

The site has an online assessment tool, over 50 Fact Sheets and letters you can use to write to creditors.


find a financial counsellor in your state or territory  . . .

A directory of telephone contacts and face-to-face services.

?learn more


Struggling to pay the mortgage or rent or juggling debts? . . .

Ring 1800 007 007.

You can talk to a phone financial counsellor from anywhere in Australia by ringing 1800 007 007 (minimum opening hours are 9.30 am – 4.30 pm Monday to Friday). This number will automatically switch through to the service in the State or Territory closest to you.

media releases

When The Great Australian Dream Becomes a Nightmare

  Townsville, Australia January 25, 2016 – The Queensland financial counselling sector is calling on a strategic response from the Queensland State Government in supporti


FCA Releases Correspondence with Santa

24th December 2015 - Usually FCA keeps our correspondence private, but we think it is in the public interest to release this recent important exchange with Santa.


Services that help people overcome problems with debt will drastically reduce from 1 January 2016

23rd December 2015 - Access to financial counselling and financial capability services in areas where government welfare recipients are subject to income management, will drastically reduce from 1 Jan


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