Free calls for mobile phone users
24th April 2012: Financial counsellors today welcomed news that the cost of ringing 1800 and 13 phone numbers from mobiles will finally be the same as those from a landline.
The campaign for "Fair Calls for All" was led by the Australian Communications Consumer Action Network (ACCAN), ACOSS and FCA. The original impetus for the campaign came from financial counsellors. Many of their clients rely solely on mobile phones. The cost of calling say the bank or Centrelink can be huge for someone on a low fixed income. Many people reported not being able to access vital services for this reason.
There is more information about the campaign on the ACCAN website: www.accan.org.au