Find a financial counsellor

You can find a financial counselling service using the map below. Either type in your postcode or click on your area.

You can talk to a phone financial counsellor from anywhere in Australia by ringing 1800 007 007 (minimum opening hours are 9.30 am – 4.30 pm Monday to Friday). This number will automatically switch through to the service in the State or Territory closest to you.

State listings

VICTORIA
 

Consumer Action Law Centre: 03 9629 6300
Legal advice for the public:  03 9629 6300 / 1300 881 020,
Legal advice for consumer caseworkers:  03 9602 3326
Website: http://www.consumeraction.org.au

MoneyHelp: 1800 149 689
Not-for-profit Victorian Government service providing free, confidential phone financial counselling for Victorians experiencing financial difficulty.
Website:http://www.moneyhelp.org.au

NEW SOUTH WALES

Credit and Debt Hotline: 1800 808 488
Website: http://www.cclcnsw.org.au

Financial Counsellors' Association of New South Wales:1300 914 408
Website: http://www.fcan.com.au

ACT

Care Financial Counselling Service: 1800 007 007
Website: http://www.carefcs.org

Salvation Army Moneycare: 02-6247 3635
Website:http://www.salvos.org.au/need-help/financial-troubles/

Lifeline gambling and financial counselling: 02 6247 0655

SOUTH AUSTRALIA

South Australian Financial Counsellors Association:
Website:http://www.safca.info/

Phone Financial Counselling
Doorways  Telephone Financial Counselling 1800 007 007

WESTERN AUSTRALIA

Financial Counselling Hotline: 1800 007 007

Consumer Credit Legal Service: 08 9221 7066

Financial Counsellors Association of Western Australia: 08 9325 1617
Website: http://www.financialcounsellors.org

TASMANIA

Anglicare Financial Counselling Service: 1800 243 232
Website: www.anglicare-tas.org.au

Consumer Credit Advocate, Hobart Community Legal Service: 1800 232 500

Relationships Australia Tasmania: 1300 364 277
Assistance for people affected by gambling

QUEENSLAND

Financial Counsellors Association of Queensland  
Website: www.fcaq.com.au
referral to a financial counsellor

Financial First Aid: 1300 370 255 or 1800 007 007
phone financial counselling service

NORTHERN TERRITORY

Financial Counselling Hotline: 1800 007 007

Somerville Community Services
Darwin, Katherine and Palmerston 1800 007 007
Website:http://www.somerville.org.au/

Anglicare NT Financial Counselling
Darwin Financial Counselling Service Tel: 08 8985 0000
Katherine Financial Counselling Service Tel: 08 8972 1571
East Arnhem Financial Counselling Service Tel: 08 8987 3022
Top End Financial Counselling Service Tel: 08 8985 0000
Alice Springs Financial Counselling Service Tel: 08 8951 8000

Tangentyere Council Financial Counselling Service
Telephone 08 8951 4257
Website:http://www.tangentyere.org.au/